1123 Privacy Policy — How We Protect Your Information

Information We Collect

1123 collects several categories of information to enable the platform to function properly and deliver the best experience to Malaysian users. The information collected includes:

• Account information: Full name, phone number, email address, date of birth, and encrypted password during registration.
• Device and browser information: Device type, operating system, browser type, screen resolution, IP address, and time zone — collected automatically as you browse the platform.
• Payment information: Bank account holder names and account numbers are submitted through secure channels to process deposits and withdrawals in Malaysian Ringgit (RM). 1123 does not store full credit card details or bank account numbers directly.
• Usage data: Pages visited, session duration, games played, and account activities — used to improve the platform and monitor fraud.
• Cookies: Small data saved in your browser to maintain login sessions, language preferences, and display settings.

All data collection is based on legitimate operational needs and user consent.

Purpose of Information Use

The information collected by 1123 is used only for the following purposes:

• Process account registration and verify user identity.
• Enabling smooth and secure deposit and withdrawal transactions in RM.
• Provide accurate, responsive customer support based on your account history.
• Send account-related notifications such as deposit confirmations, betting results, and relevant promotions.
• Detect and prevent fraud, money laundering, or unauthorized activities within the platform.
• Improve platform performance based on aggregate usage patterns that are not personally identifiable.

1123 does not use your personal information for third-party marketing without your consent. You can opt out of promotional communications at any time through account settings or by contacting [email protected].

Cookies and Session Tracking

The 1123 platform uses cookies to enhance user experience. There are two types of cookies used:

• Session cookies: Temporarily stored while you use the platform and automatically deleted when you close the browser. These cookies are essential to maintain your login status.
• Persistent cookies: Stored on your device for a certain period to remember your preferences such as language settings and display options.

1123 does not use third-party cookies for advertising purposes. You can control or disable cookies in your browser settings, but doing so may affect the functionality of some platform features such as automatic login verification.

By continuing to use the 1123 platform after the cookie notice appears, you agree to the use of cookies as described here.

Data Storage, Security, and Third-Party Sharing

All personal information collected by 1123 is stored on encrypted, secure servers. Data transmitted between your device and the 1123 platform is protected using SSL protocols to prevent interception during transit.

1123 does not sell, rent, or share users' personal information with third parties for commercial purposes. However, information may be shared in the following limited situations:

• Payment providers: Information needed to process RM transactions is shared solely with DuitNow, GrabPay, or relevant banks for payment processing purposes.
• Legal requirements: If required by Malaysian authorities or a valid court order, 1123 will comply with requests to disclose appropriate information.
• Technical service providers: Third parties assisting with platform operations such as hosting, analytics, and customer support are bound by strict confidentiality agreements.

Inactive user data is retained for up to 24 months after account closure before permanent deletion, unless required for legal compliance purposes.

User Rights — Access, Correction, and Deletion

As a 1123 platform user, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal information we hold about you at any time.
• Right to Correction: If your information is incorrect or outdated, you can update it via your account profile settings or by contacting our support team.
• Right to erasure: You may request the deletion of your account and personal data. Such requests will be processed within 30 days, subject to data retention obligations required by Malaysian law.
• Right to object: You can object to the processing of your data for marketing or promotional communications.

To exercise any of these rights, contact us at [email protected] with a clear request. We will respond within 14 business days.

Policy Changes and Contacting Us

1123 reserves the right to update or amend this Privacy Policy at any time to reflect changes in operational practices, legal requirements, or new platform features. Any changes will be posted on this page with an updated effective date.

Active users will be notified through in-platform notifications or email about significant changes to this policy. Continued use of the platform after changes constitute acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or how 1123 handles your personal data, please contact us:

• Email: [email protected]
• Via the platform: Log in to your account and use in-app support functions, or visit FAQ section for quick reference.